At ClothingHero, your privacy is a priority. We are committed to protecting the personal information you share with us and ensuring that your shopping experience is safe and secure. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with our services.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely by third-party providers)
Non-Personal Information
We automatically collect data to improve our website and services, such as:
- Browser type and version
- Device information
- IP address
- Website usage patterns
Cookies
Cookies are small files stored on your device that help us provide a seamless shopping experience. They are used to:
- Remember your preferences
- Track shopping cart items
- Analyze website performance
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders
- Communicate updates, promotions, and order confirmations
- Improve website functionality and customer service
- Detect and prevent fraudulent activities
- Comply with legal obligations
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share data with:
- Service Providers: Trusted partners who help us manage payments, shipping, and website hosting.
- Legal Authorities: If required by law, or to protect our rights and your safety.
4. Your Rights and Choices
- Access and Update: You can view and update your personal information in your account settings.
- Opt-Out: You may unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails.
- Cookies: You can disable cookies through your browser settings, though some website features may not function properly.
5. Security of Your Information
We implement robust security measures to protect your data. However, no system is entirely foolproof. We recommend safeguarding your account credentials and notifying us immediately of any unauthorized activity.
6. Children’s Privacy
ClothingHero does not target or knowingly collect information from children under 13. If we become aware of such information, we will delete it promptly.
7. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. Please review their policies before sharing your information.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
- Support Time: 24/7
- Store name: Clothinghero
- Store Mail: support@clothinghero.shop
- Store Phone:+1 925-323-3339
- Store Location: 456 E White Ave, San Antonio, TX 78214, USA